hijau88 Privacy Policy

1. Introduction

hijau88 ("hijau88", "we", "us", "our") operates the online gaming platform accessible at hijau88.win and is committed to protecting the privacy and personal data of its registered users and website visitors. This Privacy Policy explains what personal data hijau88 collects, why it is collected, how it is used, and the rights available to data subjects in relation to that data.

This Policy applies to all users of hijau88.win, including players registered from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and all other locations where the platform is accessible. By creating an account or using any feature of the platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

This Policy should be read in conjunction with the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.

2. Personal Data We Collect

hijau88 collects personal data through registration, account activity, KYC verification, and platform use. The categories of data collected include:

Category	Examples	When Collected
Identity Data	Full name, date of birth, nationality, MyKad / passport number	Registration & KYC verification
Contact Data	Email address, Malaysian mobile number, residential address	Registration
Financial Data	Payment method details, transaction history, deposit/withdrawal amounts in MYR	Deposits, withdrawals, payment processing
Technical Data	IP address, device type, browser type, operating system, session logs	Platform access (automatic)
Gaming Data	Game history, wager records, win/loss data, session duration, bonus activity	Active gaming sessions
KYC Documents	Scanned or photographed identity documents, proof of address, proof of payment method	KYC verification process
Communication Data	Support chat logs, emails, submitted queries and feedback	Customer support interactions

hijau88 does not collect sensitive personal data (such as health or biometric data) except where required for responsible gaming assessments or legal compliance, and only with appropriate safeguards in place.

3. How We Use Your Personal Data

hijau88 uses your personal data only for the specific purposes for which it was collected or for compatible purposes expressly disclosed in this Policy:

• Account registration and management — to create, maintain, and authenticate your hijau88 account;
• KYC and age verification — to confirm that you are aged 21 or above and to verify your identity in compliance with licensing requirements;
• Payment processing — to process deposits and withdrawals via your chosen MYR payment method (Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, etc.);
• Fraud prevention and AML compliance — to detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct;
• Responsible gaming — to monitor gaming behaviour, apply self-imposed limits, and identify indicators of problem gambling that may warrant intervention;
• Customer support — to respond to queries, disputes, and feedback submitted to the hijau88 support team;
• Platform improvement — to analyse aggregated, anonymised usage data to improve the platform's functionality and user experience;
• Legal and regulatory compliance — to comply with applicable laws, licensing conditions, and lawful requests from competent authorities.

hijau88 will not use your personal data for automated decision-making that produces significant legal effects without human review, except where expressly required for AML or fraud detection purposes.

4. Legal Basis for Processing

hijau88 processes personal data on the following legal bases:

• Contractual necessity — processing required to provide the services you have contracted for by registering on hijau88.win;
• Legal obligation — processing required to comply with KYC, AML, and other regulatory requirements applicable to licensed gaming operators;
• Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your data protection rights;
• Consent — for non-essential communications and optional features, where you have provided express consent that may be withdrawn at any time.

5. Data Sharing and Disclosure

5.1   hijau88 does not sell, rent, or trade your personal data to any third party for commercial purposes.

5.2   hijau88 may share personal data with carefully selected third parties only in the following circumstances:

• Payment processors — to facilitate deposits and withdrawals through your selected payment method;
• KYC and identity verification providers — to complete age verification and identity checks;
• Game studio providers — limited technical data shared with certified studios (e.g. Pragmatic Play, Evolution, PG Soft) to facilitate game sessions; studios do not receive personally identifiable information beyond what is technically necessary;
• Regulatory and law enforcement authorities — where hijau88 is required to disclose data pursuant to a lawful order, warrant, or legal obligation;
• Fraud prevention and AML agencies — to the extent required for compliance screening.

5.3   All third-party service providers engaged by hijau88 are contractually required to process personal data only on hijau88's instructions and in accordance with applicable data protection standards.

6. Cookies and Tracking Technologies

6.1   hijau88.win uses cookies and similar tracking technologies to operate the platform, maintain session state, detect fraud, and gather aggregated analytics data.

6.2   The categories of cookies used by hijau88 include:

• Strictly necessary cookies — required for login session management and platform security. These cannot be disabled without impacting platform functionality.
• Functional cookies — remember your preferences (e.g., language, last game played) to enhance your experience.
• Analytics cookies — collect anonymised data on how users interact with the platform to guide improvements. Individual users are not identifiable from this data.

6.3   You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing your hijau88 account.

7. Data Retention

7.1   hijau88 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations.

7.2   Account data and gaming records are typically retained for a minimum of five (5) years following account closure, in compliance with AML and licensing authority record-keeping requirements.

7.3   KYC documents are retained for the period specified by applicable licensing authority requirements, typically five (5) to seven (7) years from the end of the customer relationship.

7.4   Data that is no longer required and falls outside mandatory retention periods is securely deleted or irreversibly anonymised.

8. Security Measures

hijau88 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption on all data transmissions between client and server;
• Encrypted storage of sensitive data, including passwords (hashed with salted algorithms) and payment method details;
• Access controls limiting data access to authorised personnel on a need-to-know basis;
• Automated anomaly detection and intrusion monitoring systems;
• Regular security audits and penetration testing by independent specialists.

Whilst hijau88 employs commercially reasonable security measures, no platform is entirely immune to security threats. You are responsible for maintaining the confidentiality of your account credentials and should notify hijau88 immediately if you suspect unauthorised access.

9. Your Data Rights

Subject to applicable law and any overriding regulatory obligations, you have the following rights in relation to your personal data held by hijau88:

To exercise any of these rights, contact hijau88 support at [email protected]. hijau88 will respond within a reasonable timeframe, typically 30 calendar days. Note that some rights may be limited where mandatory legal retention obligations apply — for example, KYC and AML records may not be deleted on request where a regulatory retention period is in force.

10. Third-Party Services and Links

10.1   hijau88.win may reference third-party payment services (Touch n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank) and game studio providers. Each third party operates under its own privacy policy, and hijau88 is not responsible for the data practices of those entities once you interact with them directly.

10.2   hijau88 does not host third-party advertising on its platform. Any marketing communications from hijau88 are sent only to users who have consented to receive them and relate exclusively to hijau88 products and promotions.

11. Children and Minors

hijau88 does not knowingly collect personal data from individuals under the age of 21. All accounts on hijau88.win are subject to mandatory age verification. If hijau88 becomes aware that an account has been registered by or on behalf of a person under 21, that account will be immediately suspended, all associated data reviewed, and the matter escalated in accordance with applicable licensing obligations. If you believe a minor has registered on hijau88, please contact [email protected] immediately.

12. International Data Transfers

12.1   hijau88 may transfer personal data to service providers located outside Malaysia as part of its operational infrastructure (e.g. cloud hosting, game studios, payment processors). Where such transfers occur, hijau88 ensures appropriate safeguards are in place, including contractual protections consistent with international data transfer standards.

12.2   hijau88 will not transfer your data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguard mechanisms.

13. Changes to This Privacy Policy

13.1   hijau88 reserves the right to update or revise this Privacy Policy at any time. Material changes will be communicated to registered users via the platform or by email to the registered address. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

13.2   Your continued use of hijau88.win following notification of changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

For questions, data subject requests, or privacy-related concerns, please contact the hijau88 data team:

• Email: [email protected]
• Subject line for data requests: "Privacy Request – [Your Username]"
• Response time: We aim to acknowledge all privacy requests within 5 business days and provide a substantive response within 30 calendar days.

hijau88 is committed to maintaining the trust of every Malaysian player on the platform. Your data is never sold, your identity is protected, and you retain meaningful rights over how your information is used. For the full framework governing your relationship with hijau88, see our Terms & Conditions. To manage your gaming behaviour, visit Responsible Gaming. Strictly 21+